By signing a contract with GraphiCarlDesign, you are agreeing to the following full Terms and Conditions which apply to all of the services offered.

Payment Schedule

A deposit of 50% of the Grand Total cost of the project(s), must be paid to GraphiCarlDesign prior to the start of the work. The balance is to be paid at the end of the project.

GraphiCarlDesign will begin work upon client’s signed approval of the written agreement and after the deposit is received. Client will pay GraphiCarlDesign the balance of the payment at the completion of the project. GraphiCarlDesign will then release the completed files to the client. GraphiCarlDesign reserves the right to refuse completion or delivery of work until overdue balances are paid in full.

Additional Changes / Revisions

Costs do not include any updates after project is completed. Client will have a maximum of three full rounds of revisions based off the initial draft. Additional revisions or substantial changes to a current project or future updates on already completed projects, will require a new contract. GraphiCarlDesign will charge client at a rate of £30 per hour for any and all content changes after the free revisions.

Client Responsibilities

Client must provide GraphiCarlDesign with all requested information regarding brief within one week of signing this contract. Client will have up to three working days to come back with the next round of revisions for project (if any).

Early Termination

If client decides to back out of the project after designing has begun, they will forfeit their entire deposit. They will also forfeit the right to use, edit or reproduce design work that has already been sent to client for review.

Communication Breakdown (Cancellation Clause)

If client fails to reply or respond to written or verbal communication, regarding the brief / project(s) within 30 days, GraphiCarlDesign has the right to consider the project(s) cancelled.

A new contract will be required, if client desires GraphiCarlDesign to resume a cancelled project.

Termination / Cancellation Fees

In the event of cancellation of a project, the ownership of all copyrights and original artwork, including; sketches, files of layouts, and any other mock-ups or designs, shall be retained by GraphiCarlDesign. Any usage by the client of any of the project elements will result in appropriate legal action.

A cancellation fee for work completed shall be paid by the client. The cancellation fee is as follows: 50% of total project fee for preliminary work, initial design options, concepts or mock-ups; 75% of total project fee for further development – after preliminary work but before completion; 100% of total project fee for completed work regardless of final approval.

Late Payment Charge

Client must pay the full remaining balance for completed brief, or cancelled project(s) within 14 days, starting from date invoiced. Failure to do so, will incur a Late Payment Charge (LPC) of £35 per day. Late Payment Charges will cease once client has paid for their total invoice in full. A separate invoice will then be sent to client, requesting payment for the total incurred LPC. Client will then have an additional 14 days to pay LPC, to which these terms for the ‘Late Payments Charge,’ will repeat until all total costs/fees/charges are paid in full.

Invoice

Invoices will be sent to client upon completion (approved or unapproved due to termination / cancellation) of brief / project(s), for extra fees or charges such as requested  additional revisions or LPC’s, and anything else that may be required to be invoiced by GraphiCarlDesign.

Accreditation / Promotion

Once brief is completed, GraphiCarlDesign has the right to promote any design work for client in their portfolio.

Proposals, Quotes, Estimates

GraphiCarlDesign issues proposals, quotations and estimates on a project by project basis. These can comprise of (but not limited to) a printed document, email communication, text message (or other electronic document /communication). For the sake of clarity, the term ‘proposal’ within this document covers all of the above.

Pricing and Payment

Projects are billed at a set rate, depending on the scope of the work. Hourly rates are used for smaller projects. Specific fees and payment terms will be detailed prior to commencement of work, directed by these Terms and Conditions. Final payment is due in accordance with the Terms and Conditions or on completion & approval of design work. A 50% deposit is required in advance and will be expressed in the project proposal.

Estimates

Every effort is made to be as accurate and complete as possible on project proposals and estimates /quotations. To receive a project proposal, you must submit the exact specifications of the job. In some cases, a range estimate will be given, based on knowledge of the project at the time. If upon receipt of all project elements, we determine the scope of the project has changed from the originally agreed-upon concept, the project proposal may be adjusted or additions may be billed by the hour. Minor revisions are anticipated, but major design /content changes may go beyond the scope of the project proposal. The client’s approval will be obtained for any increases in fees or expenses that exceed the original project proposal. Final fees and expenses will be shown when the invoice is issued. Project proposals are valid for 30 days from date of issue. All out-sourced fees will be estimated separately.

Printing

GraphiCarlDesign is not responsible for the print of completed work. Estimated quotes do not include any necessary printing costs. HOWEVER, GraphiCarlDesign can provide assistance and have any completed work printed and delivered to a desired address at the request of client. If such request is made, GraphiCarlDesign will provide client with a separate quote for any printing cost.

Expenses

Out-of-pocket expenses will be subject to an industry-standard markup to cover time and costs involved. Unless projected to be costly, they will not be included in the project proposal. Any expenses expected to be above £100 will be discussed with the client. The client shall reimburse GraphiCarlDesign for expenses arising from this project, including but not limited to: photography, fonts, hi-res scanning, digital proofs, production expenses, long distance travel, postage, courier services, shipping costs, web hosting, and printing fees.

Oral Authorisation

Invoices will include (and the client shall be obliged to pay) fees or expenses that were orally authorised.

Completion / Delivery Dates

Any delay in the completion of a project due to external forces beyond our control (i.e., transportation delays, postage delays, technology related issues, national holidays, power cuts, bad weather conditions etc.), or actions and negligence of the client (i.e., content delivery delays), shall entitle GraphiCarlDesign to extend the completion / delivery date, upon notifying the client, by the time equivalent of such a delay.

Copyright Responsibility

It is the sole responsibility of the client to ensure that any intellectual property (artwork etc.) that they provide is owned by them in accordance with copyright laws. We cannot be held responsible for any copyright violations, or resulting fees due to assets provided by the client. Likewise, GraphiCarlDesign is responsible for any intellectual property we supply.

Modifications

Modifications of the project proposal must be in writing. The only exception to this may be where the invoice may include fees / expenses that were verbally authorised by the client.

Limitation of Liability

GraphiCarlDesign cannot be held liable for any consequential or special damages, such as profit losses.

Client Performance

Client must review project proposal to determine the client specific responsibilities, required to contribute to the success of the brief. In addition, client may be asked to complete other responsibilities once the project begins. It is important that these are executed in a timely fashion and client acceptance of the project proposal binds client to fulfilling these objectives.

Authorisation

Verbal or written approval from client, payment of deposit and signed contract issued as a result of a project proposal, indicate authorisation from client / company to proceed with the project proposal. Client is stating that they are a legally authorised representative and are committing to pay for all fees incurred in the production of this project, and that you agree to the Terms and Conditions laid out here.

Legal Fees

The client shall bear all costs, expenses, and reasonable legal fees in any action brought to recover payment under this contract or in which GraphiCarlDesign may become a party by reason of this contract.

Non-Disclosure / Confidentiality

Client information and privileged information supplied during project development is received in complete confidentiality. Should the client request a non-disclosure agreement be signed, GraphiCarlDesign will oblige, however additional payment terms may be required. This will be discussed on a case by case basis.

Website and Social Media Content

Whilst I am happy for anyone to view and enjoy the content of my site, I feel it is important to protect both my intellectual property and the quality of work with which the GraphiCarlDesign brand is associated.

For this reason I must insist that absolutely no material be copied from my website or any of my social media accounts. This includes copying of content to ‘share’ on Twitter, Facebook or other social media sites (I don’t mind legitimate re-tweets or favourites). This restriction also extends to suppliers, marketing and / or publishing companies. If required, such companies will have suitable press quality artwork supplied directly by GraphiCarlDesign, and the use of low resolution web content from my site without prior consent will result in termination of any agreement.

Any attempts to infringe copyright and / or any potential damage to the GraphiCarlDesign brand through removing items from this site will result in legal action.